EMP Dashboard

I was hired to evaluate and redesign the desktop application used by a Polish B2B software company specializing in workforce management and operational tracking systems. Their clients include businesses in distribution, logistics, and sales - industries where teams rely heavily on large volumes of data presented in enterprise dashboards.The primary objective of this redesign was to optimize the interface for improved usability, clarity, and efficiency. My task was not to build new architecture, but to rework the existing application to reduce task time, improve information visibility, and modernize the overall interface.

Type

SaaS, Dashboard, Desktop

Client

EMP365

Date

2024

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Project Goals

The redesign was driven by the following goals:
Reduce the time required to find relevant client and activity information
Improve visual hierarchy and element grouping for more intuitive navigation
Refine CTA placement and ensure the most-used actions are prominent and logically positioned
Integrate visual graphs and interaction cues to improve performance feedback and user understanding
Update the iconography and spacing to better support usability and accessibility

Initial Audit

The legacy version of the application presented several UX challenges:
Information density was extremely high, leading to visual fatigue and cognitive overload
Key KPIs such as debt, sales, and visits were not visually distinguished or prioritized
Important actions were nested within low-contrast UI elements, requiring excessive scanning
Grouping was inconsistent, and visual noise made it difficult to complete simple tasks efficiently
The interface was not visually aligned with modern enterprise UX standards

UX Strategy

My redesign strategy focused on balancing clarity with information depth. I approached this through three main UX principles:

1. Hierarchy and grouping

I redesigned the layout to group related data into visual modules. Address, contact, activity, and financial insights are now cleanly separated with clear labeling and logical positioning. This reduces visual friction and speeds up scanning.

2. Prioritized visibility

Critical KPIs are now surfaced using a color-coded summary section, showing metrics like overdue payments, order volume, and completed visits with immediate at-a-glance readability. These blocks are prominent, consistent, and highly scannable.

3. Action-first flow

Frequently used actions (like adding documents, editing client info, or accessing contracts) are now displayed using icon-based buttons, grouped by function, and placed where they naturally align with the relevant content. This allows users to act in-context without scanning the entire screen.

UI and Visual Improvements

As part of my role, I redesigned the full interface visually to reflect the improved UX logic. I used a system of clearly defined visual styles, adjusted typography, and responsive containers.Key visual changes included:
Cleaner layout with more breathing room and white space
Icon system redesign for higher clarity and meaning
Graphical data representation for historical performance (e.g., visits, orders)
Modernized styling to support long-term scalability

Outcome

Although I was not involved in the development or release phases, my work provided the company with a complete design handoff, including:
A Figma prototype of the redesigned application screens
Annotated design documentation outlining user flow logic and visual behavior
Recommendations for component implementation and UI consistency
A system-ready visual language for future development phases

Reflection

This project demonstrated the impact of UX in complex enterprise environments, where efficiency and clarity directly affect business outcomes. My redesign turned an overloaded interface into a structured, goal-oriented tool without removing any critical functionality.

Key takeaways:
High-density data can still be clear - when hierarchy and structure are applied correctly
Hierarchy, grouping, icons, and layout spacing can dramatically speed up decision-making
In B2B systems, every second saved in task execution matters